Custom Delivery Service

Should you wish to return our items, we can arrange for a one-way collection from your location by courier. Do bear in mind that returns are subject to our refund & exchange policy.

We will only accept refunds/exchanges provided they meet the following guidelines:

  • For refunds: Purchases made within 3 days

  • For exchanges: Purchases made within 7 days

  • Proof of purchase: Original invoice/receipt

  • Items must be in original packaging and unused, in brand new condition

  • We do not accept refunds/exchanges for hygienic or disposable products (e.g. incontinence products, creams, gels, etc.)

For enquiries, feel free to contact us at +65-8657-1657 or email us at